Frequently Asked Questions
This is not a happy place to be in but it is a resourceful place. The mindset I operate with as a mediator is that the conflict parties in a dispute are the best experts when it comes to its resolution. What's blocking them is the fact that they can't communicate effectively with each other due to the emotional extremity of the situation.
In a conflict mediation, the participants go through five phases, during which they are guided and supported by me as their mediator:
Phase 1: Clarification